{"id":21640,"date":"2025-11-19T14:31:09","date_gmt":"2025-11-19T12:31:09","guid":{"rendered":"https:\/\/weare.fi\/?page_id=21640"},"modified":"2026-06-23T09:10:05","modified_gmt":"2026-06-23T07:10:05","slug":"servicecenter","status":"publish","type":"page","link":"https:\/\/www.weare.fi\/en\/palvelut\/weare-observability-hub\/servicecenter\/","title":{"rendered":"ServiceCenter"},"content":{"rendered":"\t\t
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Service Center<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Hallittu h\u00e4lytysten valvonta ja eskalointi Observability Hubille<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Service Center auttaa varmistamaan, ett\u00e4 kriittiset h\u00e4lytykset toimitetaan, seurataan, k\u00e4sitell\u00e4\u00e4n ja eskaloidaan, jotta t\u00e4rke\u00e4t asiat eiv\u00e4t katoa j\u00e4rjestelmien, tiimien tai tikettijonojen v\u00e4liin.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\n\n \n \n\n Hallittu h\u00e4lytysten valvonta ja eskalointi | WeAre Observability Hub Service Center<\/title>\n <meta name=\"description\" content=\"Service Center auttaa organisaatioita v\u00e4litt\u00e4m\u00e4\u00e4n h\u00e4lytykset, seuraamaan tikettej\u00e4, hallitsemaan eskalointeja, tunnistamaan SLA-riskej\u00e4 ja parantamaan operatiivista n\u00e4kyvyytt\u00e4 Observability Hub -paketeissa.\">\n <meta name=\"keywords\" content=\"hallittu h\u00e4lytysten valvonta, alarm management service, managed alert monitoring service, ticket monitoring service, SLA monitoring, Splunk alert management, Service Center observability, WeAre Observability Hub\">\n\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Raleway:wght@400;500;600;700;800&display=swap\" rel=\"stylesheet\">\n\n <style>\n :root {\n --weare-navy: #0D1C4D;\n --weare-amber: #F4B765;\n --weare-white: #ffffff;\n --weare-border: #EEEEEE;\n --weare-body: #4E5D73;\n --weare-muted: #8190A6;\n --weare-amber-soft: #FFF4E4;\n --weare-soft-bg: #FAFAFA;\n --weare-green: #31B87A;\n --weare-red: #EF6A6A;\n }\n\n html {\n scroll-behavior: smooth;\n }\n\n * {\n box-sizing: border-box;\n }\n\n body {\n margin: 0;\n background: #ffffff;\n color: var(--weare-navy);\n font-family: 'Raleway', Arial, sans-serif;\n }\n\n a {\n color: inherit;\n }\n\n .weare-page {\n background: #ffffff;\n overflow: hidden;\n }\n\n .weare-section {\n width: 100%;\n background: #ffffff;\n padding: 72px 20px;\n font-family: 'Raleway', Arial, sans-serif;\n }\n\n .weare-section-soft {\n background: var(--weare-soft-bg);\n }\n\n .weare-wrap {\n max-width: 1180px;\n margin: 0 auto;\n }\n\n .weare-section-header {\n max-width: 900px;\n margin: 0 auto 54px auto;\n text-align: center;\n }\n\n .weare-eyebrow {\n display: block;\n color: var(--weare-amber);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 13px;\n line-height: 1.2;\n font-weight: 800;\n letter-spacing: 0.16em;\n text-transform: uppercase;\n margin-bottom: 14px;\n }\n\n .weare-section-header h2 {\n color: var(--weare-navy);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 46px;\n line-height: 1.12;\n font-weight: 800;\n margin: 0 0 18px 0;\n overflow-wrap: anywhere;\n }\n\n .weare-section-header p {\n color: var(--weare-body);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 19px;\n line-height: 1.65;\n font-weight: 500;\n margin: 0;\n }\n\n .weare-button-row {\n display: flex;\n flex-wrap: wrap;\n gap: 14px;\n align-items: center;\n }\n\n .weare-button,\n .weare-button-secondary {\n display: inline-flex;\n align-items: center;\n justify-content: center;\n gap: 10px;\n min-width: 178px;\n padding: 15px 24px;\n border-radius: 10px;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 16px;\n line-height: 1;\n font-weight: 800;\n text-decoration: none !important;\n transition: all 0.22s ease;\n cursor: pointer;\n }\n\n .weare-button {\n background: var(--weare-amber);\n color: var(--weare-navy);\n border: 1px solid var(--weare-amber);\n box-shadow: 0 6px 14px rgba(244, 183, 101, 0.28);\n }\n\n .weare-button:hover {\n transform: translateY(-2px);\n box-shadow: 0 10px 22px rgba(244, 183, 101, 0.40);\n }\n\n .weare-button-secondary {\n background: #ffffff;\n color: var(--weare-navy);\n border: 1px solid var(--weare-border);\n box-shadow: 0 4px 14px rgba(13, 28, 77, 0.04);\n }\n\n .weare-button-secondary:hover {\n border-color: var(--weare-amber);\n transform: translateY(-2px);\n box-shadow: 0 10px 24px rgba(13, 28, 77, 0.10);\n }\n\n .weare-button span,\n .weare-button-secondary span {\n font-size: 20px;\n line-height: 1;\n transition: transform 0.22s ease;\n }\n\n .weare-button:hover span,\n .weare-button-secondary:hover span {\n transform: translateX(3px);\n }\n\n .weare-card {\n background: #ffffff;\n border: 1px solid var(--weare-border);\n border-radius: 18px;\n padding: 32px 28px;\n color: var(--weare-navy);\n box-shadow: 0 4px 14px rgba(13, 28, 77, 0.04);\n transition: all 0.22s ease;\n min-width: 0;\n }\n\n .weare-card:hover {\n border-color: var(--weare-amber);\n box-shadow: 0 10px 24px rgba(13, 28, 77, 0.10);\n transform: translateY(-2px);\n }\n\n .weare-card h3 {\n color: var(--weare-navy);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 23px;\n line-height: 1.3;\n font-weight: 800;\n margin: 0 0 14px 0;\n overflow-wrap: anywhere;\n hyphens: auto;\n }\n\n .weare-card p {\n color: var(--weare-body);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 16px;\n line-height: 1.68;\n font-weight: 500;\n margin: 0;\n }\n\n .weare-icon {\n width: 62px;\n height: 62px;\n border-radius: 14px;\n background: var(--weare-amber);\n border: 1px solid var(--weare-amber);\n display: flex;\n align-items: center;\n justify-content: center;\n margin: 0 0 24px 0;\n box-shadow: 0 6px 14px rgba(244, 183, 101, 0.25);\n transition: all 0.22s ease;\n flex-shrink: 0;\n }\n\n .weare-card:hover .weare-icon {\n box-shadow: 0 10px 22px rgba(244, 183, 101, 0.38);\n transform: scale(1.04);\n }\n\n .weare-icon svg {\n width: 31px;\n height: 31px;\n stroke: #ffffff;\n stroke-width: 1.9;\n fill: none;\n stroke-linecap: round;\n stroke-linejoin: round;\n }\n\n .weare-grid-2,\n .weare-grid-3,\n .weare-grid-4,\n .weare-grid-5,\n .weare-grid-6 {\n display: grid;\n gap: 24px;\n align-items: stretch;\n }\n\n .weare-grid-2 {\n grid-template-columns: repeat(2, minmax(0, 1fr));\n }\n\n .weare-grid-3 {\n grid-template-columns: repeat(3, minmax(0, 1fr));\n }\n\n .weare-grid-4 {\n grid-template-columns: repeat(4, minmax(0, 1fr));\n }\n\n .weare-grid-5 {\n grid-template-columns: repeat(5, minmax(0, 1fr));\n }\n\n .weare-grid-6 {\n grid-template-columns: repeat(3, minmax(0, 1fr));\n }\n\n .weare-list {\n list-style: none !important;\n padding: 0 !important;\n margin: 18px 0 0 0 !important;\n display: grid;\n gap: 12px;\n }\n\n .weare-list li {\n color: var(--weare-body);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 15px;\n line-height: 1.55;\n font-weight: 500;\n margin: 0;\n position: relative;\n padding-left: 24px;\n }\n\n .weare-list li::before {\n content: \"\u2713\";\n color: var(--weare-amber);\n font-weight: 800;\n position: absolute;\n left: 0;\n top: 0;\n }\n\n .weare-center-cta {\n display: flex;\n justify-content: center;\n margin-top: 38px;\n }\n\n \/* Header *\/\n\n .weare-header {\n position: sticky;\n top: 0;\n z-index: 99;\n background: rgba(255, 255, 255, 0.96);\n backdrop-filter: blur(14px);\n border-bottom: 1px solid var(--weare-border);\n }\n\n .weare-header-inner {\n max-width: 1180px;\n margin: 0 auto;\n padding: 16px 20px;\n display: flex;\n align-items: center;\n justify-content: space-between;\n gap: 24px;\n }\n\n .weare-logo {\n text-decoration: none !important;\n display: grid;\n gap: 3px;\n min-width: 190px;\n }\n\n .weare-logo strong {\n color: var(--weare-navy);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 20px;\n line-height: 1.1;\n font-weight: 800;\n }\n\n .weare-logo span {\n color: var(--weare-muted);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 12px;\n line-height: 1.2;\n font-weight: 700;\n }\n\n .weare-nav {\n display: flex;\n align-items: center;\n gap: 18px;\n }\n\n .weare-nav a {\n color: var(--weare-navy);\n text-decoration: none !important;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 14px;\n line-height: 1;\n font-weight: 700;\n transition: color 0.2s ease;\n white-space: nowrap;\n }\n\n .weare-nav a:hover {\n color: var(--weare-amber);\n }\n\n .weare-header-cta .weare-button {\n min-width: 0;\n padding: 12px 16px;\n font-size: 14px;\n }\n\n \/* Hero *\/\n\n .weare-hero {\n background:\n radial-gradient(circle at 15% 10%, rgba(244, 183, 101, 0.14), transparent 30%),\n radial-gradient(circle at 90% 20%, rgba(13, 28, 77, 0.06), transparent 34%),\n #ffffff;\n padding: 86px 20px 78px 20px;\n }\n\n .weare-hero-grid {\n max-width: 1180px;\n margin: 0 auto;\n display: grid;\n grid-template-columns: 1.03fr 0.97fr;\n gap: 48px;\n align-items: center;\n }\n\n .weare-hero h1 {\n color: var(--weare-navy);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 60px;\n line-height: 1.04;\n letter-spacing: -0.035em;\n font-weight: 800;\n margin: 0 0 22px 0;\n overflow-wrap: anywhere;\n }\n\n .weare-hero-sub {\n color: var(--weare-body);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 20px;\n line-height: 1.65;\n font-weight: 500;\n margin: 0 0 28px 0;\n max-width: 650px;\n }\n\n .weare-hero-bullets {\n display: grid;\n gap: 12px;\n margin: 0 0 32px 0;\n padding: 0;\n list-style: none;\n }\n\n .weare-hero-bullets li {\n color: var(--weare-navy);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 16px;\n line-height: 1.5;\n font-weight: 600;\n padding-left: 30px;\n position: relative;\n }\n\n .weare-hero-bullets li::before {\n content: \"\";\n width: 18px;\n height: 18px;\n border-radius: 999px;\n background: var(--weare-amber);\n position: absolute;\n left: 0;\n top: 3px;\n box-shadow: 0 4px 10px rgba(244, 183, 101, 0.35);\n }\n\n .weare-hero-bullets li::after {\n content: \"\u2713\";\n position: absolute;\n left: 4px;\n top: 1px;\n color: #ffffff;\n font-size: 11px;\n font-weight: 800;\n }\n\n .weare-dashboard {\n background: #ffffff;\n border: 1px solid var(--weare-border);\n border-radius: 26px;\n padding: 20px;\n box-shadow: 0 22px 55px rgba(13, 28, 77, 0.12);\n }\n\n .weare-dashboard-top {\n display: flex;\n justify-content: space-between;\n align-items: center;\n gap: 14px;\n margin-bottom: 18px;\n }\n\n .weare-dashboard-title {\n display: grid;\n gap: 5px;\n }\n\n .weare-dashboard-title strong {\n color: var(--weare-navy);\n font-size: 16px;\n font-weight: 800;\n }\n\n .weare-dashboard-title span {\n color: var(--weare-muted);\n font-size: 12px;\n font-weight: 700;\n }\n\n .weare-status-pill {\n display: inline-flex;\n align-items: center;\n gap: 7px;\n background: #FFF4E4;\n color: var(--weare-navy);\n border: 1px solid rgba(244, 183, 101, 0.55);\n border-radius: 999px;\n padding: 8px 12px;\n font-size: 12px;\n font-weight: 800;\n white-space: nowrap;\n }\n\n .weare-status-dot {\n width: 8px;\n height: 8px;\n border-radius: 999px;\n background: var(--weare-amber);\n }\n\n .weare-dashboard-grid {\n display: grid;\n grid-template-columns: 0.95fr 1.05fr;\n gap: 16px;\n align-items: stretch;\n }\n\n .weare-alert-sources,\n .weare-ticket-panel {\n border: 1px solid var(--weare-border);\n background: #FAFAFA;\n border-radius: 18px;\n padding: 16px;\n display: grid;\n gap: 12px;\n }\n\n .weare-source-card,\n .weare-ticket-card {\n background: #ffffff;\n border: 1px solid var(--weare-border);\n border-radius: 14px;\n padding: 13px 14px;\n display: grid;\n gap: 7px;\n }\n\n .weare-source-card strong,\n .weare-ticket-card strong {\n color: var(--weare-navy);\n font-size: 13px;\n line-height: 1.25;\n font-weight: 800;\n }\n\n .weare-source-card span,\n .weare-ticket-card span {\n color: var(--weare-body);\n font-size: 12px;\n line-height: 1.4;\n font-weight: 600;\n }\n\n .weare-source-card {\n position: relative;\n padding-left: 34px;\n }\n\n .weare-source-card::before {\n content: \"\";\n position: absolute;\n left: 14px;\n top: 18px;\n width: 10px;\n height: 10px;\n border-radius: 999px;\n background: var(--weare-amber);\n box-shadow: 0 0 0 4px rgba(244, 183, 101, 0.18);\n }\n\n .weare-ticket-top {\n display: flex;\n justify-content: space-between;\n align-items: center;\n gap: 10px;\n }\n\n .weare-severity {\n display: inline-flex;\n align-items: center;\n border-radius: 999px;\n padding: 6px 8px;\n font-size: 10px;\n line-height: 1;\n font-weight: 800;\n text-transform: uppercase;\n letter-spacing: 0.08em;\n white-space: nowrap;\n }\n\n .weare-severity-high {\n background: rgba(239, 106, 106, 0.12);\n color: #B83C3C;\n }\n\n .weare-severity-medium {\n background: #FFF4E4;\n color: var(--weare-navy);\n }\n\n .weare-severity-ok {\n background: rgba(49, 184, 122, 0.12);\n color: #1E8C5C;\n }\n\n .weare-mini-bars {\n display: grid;\n gap: 6px;\n margin-top: 4px;\n }\n\n .weare-mini-bar {\n height: 8px;\n background: #F1F2F5;\n border-radius: 999px;\n overflow: hidden;\n }\n\n .weare-mini-bar i {\n display: block;\n height: 100%;\n border-radius: 999px;\n background: var(--weare-amber);\n }\n\n \/* Special cards *\/\n\n .weare-definition-card {\n text-align: center;\n display: flex;\n flex-direction: column;\n align-items: center;\n min-height: 260px;\n }\n\n .weare-problem-card {\n min-height: 250px;\n }\n\n .weare-value-card,\n .weare-benefit-card {\n min-height: 300px;\n }\n\n .weare-step-card {\n position: relative;\n padding-top: 84px;\n min-height: 315px;\n }\n\n .weare-step-number {\n position: absolute;\n top: 28px;\n left: 28px;\n width: 44px;\n height: 44px;\n border-radius: 999px;\n background: var(--weare-amber);\n color: var(--weare-navy);\n display: flex;\n align-items: center;\n justify-content: center;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 15px;\n line-height: 1;\n font-weight: 800;\n box-shadow: 0 6px 14px rgba(244, 183, 101, 0.25);\n }\n\n \/* Packages *\/\n\n .weare-package-card {\n position: relative;\n display: flex;\n flex-direction: column;\n min-height: 680px;\n }\n\n .weare-featured-package {\n border-color: var(--weare-amber);\n box-shadow: 0 14px 34px rgba(244, 183, 101, 0.16);\n }\n\n .weare-badge {\n display: inline-flex;\n width: fit-content;\n background: var(--weare-amber-soft);\n color: var(--weare-navy);\n border: 1px solid rgba(244, 183, 101, 0.65);\n border-radius: 999px;\n padding: 9px 13px;\n font-size: 11px;\n line-height: 1;\n font-weight: 800;\n letter-spacing: 0.08em;\n text-transform: uppercase;\n margin-bottom: 18px;\n }\n\n .weare-package-focus {\n color: var(--weare-muted);\n font-size: 13px;\n font-weight: 800;\n letter-spacing: 0.11em;\n text-transform: uppercase;\n margin: 0 0 18px 0;\n }\n\n .weare-package-card .weare-button {\n width: 100%;\n margin-top: auto;\n }\n\n \/* Table *\/\n\n .weare-table-wrap {\n overflow-x: auto;\n border: 1px solid var(--weare-border);\n border-radius: 18px;\n box-shadow: 0 4px 14px rgba(13, 28, 77, 0.04);\n background: #ffffff;\n }\n\n .weare-table {\n width: 100%;\n min-width: 760px;\n border-collapse: collapse;\n font-family: 'Raleway', Arial, sans-serif;\n }\n\n .weare-table th,\n .weare-table td {\n padding: 18px 20px;\n border-bottom: 1px solid var(--weare-border);\n text-align: left;\n vertical-align: middle;\n }\n\n .weare-table th {\n background: #FAFAFA;\n color: var(--weare-navy);\n font-size: 14px;\n line-height: 1.3;\n font-weight: 800;\n }\n\n .weare-table td {\n color: var(--weare-body);\n font-size: 15px;\n line-height: 1.45;\n font-weight: 600;\n }\n\n .weare-table td:first-child {\n color: var(--weare-navy);\n font-weight: 800;\n }\n\n .weare-table tr:last-child td {\n border-bottom: 0;\n }\n\n \/* Internal links *\/\n\n .weare-link-card {\n display: flex;\n flex-direction: column;\n min-height: 305px;\n }\n\n .weare-card-link {\n margin-top: auto;\n color: var(--weare-navy);\n font-size: 15px;\n line-height: 1;\n font-weight: 800;\n text-decoration: none !important;\n display: inline-flex;\n gap: 8px;\n align-items: center;\n }\n\n .weare-card-link:hover {\n color: var(--weare-amber);\n }\n\n \/* Feature chips *\/\n\n .weare-feature-chip-grid {\n display: grid;\n grid-template-columns: repeat(4, minmax(0, 1fr));\n gap: 16px;\n }\n\n .weare-feature-chip {\n border: 1px solid var(--weare-border);\n background: #ffffff;\n border-radius: 16px;\n padding: 18px;\n display: grid;\n grid-template-columns: 28px 1fr;\n gap: 12px;\n align-items: center;\n box-shadow: 0 4px 14px rgba(13, 28, 77, 0.04);\n transition: all 0.22s ease;\n min-height: 86px;\n }\n\n .weare-feature-chip:hover {\n border-color: var(--weare-amber);\n box-shadow: 0 10px 24px rgba(13, 28, 77, 0.10);\n transform: translateY(-2px);\n }\n\n .weare-feature-chip span:first-child {\n color: var(--weare-amber);\n font-size: 20px;\n font-weight: 800;\n line-height: 1;\n }\n\n .weare-feature-chip span:last-child {\n color: var(--weare-navy);\n font-size: 15px;\n line-height: 1.35;\n font-weight: 700;\n overflow-wrap: anywhere;\n hyphens: auto;\n }\n\n \/* Responsibility *\/\n\n .weare-responsibility-card {\n min-height: 340px;\n }\n\n .weare-answer-block {\n max-width: 940px;\n margin: 0 auto;\n background: var(--weare-amber-soft);\n border: 1px solid rgba(244, 183, 101, 0.65);\n border-radius: 18px;\n padding: 30px 32px;\n text-align: center;\n box-shadow: 0 4px 14px rgba(13, 28, 77, 0.04);\n }\n\n .weare-answer-block p {\n color: var(--weare-navy);\n font-size: 20px;\n line-height: 1.65;\n font-weight: 700;\n margin: 0;\n }\n\n \/* Final CTA *\/\n\n .weare-final-cta {\n background: #ffffff;\n padding: 80px 20px;\n }\n\n .weare-final-cta-box {\n max-width: 1040px;\n margin: 0 auto;\n background:\n radial-gradient(circle at 8% 10%, rgba(244, 183, 101, 0.18), transparent 28%),\n var(--weare-navy);\n border-radius: 26px;\n padding: 56px 44px;\n text-align: center;\n box-shadow: 0 18px 42px rgba(13, 28, 77, 0.18);\n }\n\n .weare-final-cta-box .weare-eyebrow {\n color: var(--weare-amber);\n }\n\n .weare-final-cta-box h2 {\n color: #ffffff;\n font-size: 44px;\n line-height: 1.12;\n font-weight: 800;\n margin: 0 0 18px 0;\n }\n\n .weare-final-cta-box p {\n max-width: 760px;\n margin: 0 auto 28px auto;\n color: rgba(255, 255, 255, 0.82);\n font-size: 18px;\n line-height: 1.65;\n font-weight: 500;\n }\n\n .weare-final-cta-box .weare-button-row {\n justify-content: center;\n }\n\n \/* Contact *\/\n\n .weare-contact-section {\n background: #FAFAFA;\n padding: 72px 20px;\n border-top: 1px solid var(--weare-border);\n }\n\n .weare-contact-grid {\n max-width: 1040px;\n margin: 0 auto;\n display: grid;\n grid-template-columns: 0.9fr 1.1fr;\n gap: 36px;\n align-items: start;\n }\n\n .weare-contact-copy,\n .weare-form {\n background: #ffffff;\n border: 1px solid var(--weare-border);\n border-radius: 18px;\n padding: 34px 30px;\n box-shadow: 0 4px 14px rgba(13, 28, 77, 0.04);\n }\n\n .weare-contact-copy h2 {\n color: var(--weare-navy);\n font-size: 36px;\n line-height: 1.15;\n font-weight: 800;\n margin: 0 0 16px 0;\n }\n\n .weare-contact-copy p {\n color: var(--weare-body);\n font-size: 17px;\n line-height: 1.65;\n font-weight: 500;\n margin: 0;\n }\n\n .weare-form {\n display: grid;\n gap: 16px;\n }\n\n .weare-form-row {\n display: grid;\n grid-template-columns: repeat(2, minmax(0, 1fr));\n gap: 16px;\n }\n\n .weare-field {\n display: grid;\n gap: 8px;\n }\n\n .weare-field label {\n color: var(--weare-navy);\n font-size: 13px;\n line-height: 1.2;\n font-weight: 800;\n }\n\n .weare-field input,\n .weare-field select,\n .weare-field textarea {\n width: 100%;\n border: 1px solid var(--weare-border);\n border-radius: 10px;\n padding: 14px 14px;\n font-family: 'Raleway', Arial, sans-serif;\n color: var(--weare-navy);\n font-size: 15px;\n line-height: 1.3;\n font-weight: 500;\n background: #ffffff;\n outline: none;\n }\n\n .weare-field input:focus,\n .weare-field select:focus,\n .weare-field textarea:focus {\n border-color: var(--weare-amber);\n box-shadow: 0 0 0 3px rgba(244, 183, 101, 0.18);\n }\n\n .weare-field textarea {\n min-height: 132px;\n resize: vertical;\n }\n\n .weare-submit {\n border: 0;\n width: 100%;\n justify-content: center;\n font-family: 'Raleway', Arial, sans-serif;\n }\n\n \/* Footer *\/\n\n .weare-footer {\n background: var(--weare-navy);\n padding: 54px 20px;\n color: #ffffff;\n }\n\n .weare-footer-grid {\n max-width: 1180px;\n margin: 0 auto;\n display: grid;\n grid-template-columns: 1.25fr 1fr 1fr 0.8fr;\n gap: 34px;\n }\n\n .weare-footer h3,\n .weare-footer h4 {\n margin: 0 0 16px 0;\n color: #ffffff;\n font-weight: 800;\n line-height: 1.25;\n }\n\n .weare-footer h3 {\n font-size: 22px;\n }\n\n .weare-footer h4 {\n font-size: 15px;\n text-transform: uppercase;\n letter-spacing: 0.08em;\n color: var(--weare-amber);\n }\n\n .weare-footer p {\n color: rgba(255, 255, 255, 0.72);\n font-size: 15px;\n line-height: 1.65;\n font-weight: 500;\n margin: 0;\n }\n\n .weare-footer ul {\n list-style: none !important;\n padding: 0 !important;\n margin: 0 !important;\n display: grid;\n gap: 10px;\n }\n\n .weare-footer a {\n color: rgba(255, 255, 255, 0.74);\n text-decoration: none !important;\n font-size: 14px;\n line-height: 1.35;\n font-weight: 600;\n }\n\n .weare-footer a:hover {\n color: var(--weare-amber);\n }\n\n .weare-footer-bottom {\n max-width: 1180px;\n margin: 36px auto 0 auto;\n padding-top: 22px;\n border-top: 1px solid rgba(255, 255, 255, 0.12);\n color: rgba(255, 255, 255, 0.55);\n font-size: 13px;\n font-weight: 600;\n }\n\n @media (max-width: 1120px) {\n .weare-header-inner {\n flex-wrap: wrap;\n }\n\n .weare-nav {\n order: 3;\n width: 100%;\n overflow-x: auto;\n padding-bottom: 2px;\n }\n\n .weare-hero-grid {\n grid-template-columns: 1fr;\n }\n\n .weare-hero h1 {\n font-size: 52px;\n }\n\n .weare-dashboard {\n max-width: 760px;\n }\n\n .weare-grid-4,\n .weare-feature-chip-grid {\n grid-template-columns: repeat(2, minmax(0, 1fr));\n }\n\n .weare-grid-5 {\n grid-template-columns: repeat(3, minmax(0, 1fr));\n }\n }\n\n @media (max-width: 900px) {\n .weare-grid-2,\n .weare-grid-3,\n .weare-grid-6 {\n grid-template-columns: 1fr;\n }\n\n .weare-grid-5 {\n grid-template-columns: repeat(2, minmax(0, 1fr));\n }\n\n .weare-contact-grid,\n .weare-footer-grid {\n grid-template-columns: 1fr;\n }\n\n .weare-dashboard-grid {\n grid-template-columns: 1fr;\n }\n }\n\n @media (max-width: 680px) {\n .weare-section,\n .weare-contact-section {\n padding: 46px 16px;\n }\n\n .weare-hero {\n padding: 54px 16px;\n }\n\n .weare-header-inner {\n padding: 14px 16px;\n }\n\n .weare-header-cta {\n width: 100%;\n }\n\n .weare-header-cta .weare-button {\n width: 100%;\n }\n\n .weare-section-header {\n margin-bottom: 34px;\n }\n\n .weare-section-header h2 {\n font-size: 32px;\n }\n\n .weare-section-header p {\n font-size: 16px;\n }\n\n .weare-hero h1 {\n font-size: 39px;\n }\n\n .weare-hero-sub {\n font-size: 17px;\n }\n\n .weare-button-row {\n width: 100%;\n }\n\n .weare-button,\n .weare-button-secondary {\n width: 100%;\n }\n\n .weare-grid-4,\n .weare-grid-5,\n .weare-feature-chip-grid {\n grid-template-columns: 1fr;\n }\n\n .weare-card {\n padding: 28px 24px;\n border-radius: 16px;\n }\n\n .weare-icon {\n width: 56px;\n height: 56px;\n }\n\n .weare-icon svg {\n width: 28px;\n height: 28px;\n }\n\n .weare-form-row {\n grid-template-columns: 1fr;\n }\n\n .weare-final-cta-box {\n padding: 38px 24px;\n }\n\n .weare-final-cta-box h2 {\n font-size: 31px;\n }\n\n .weare-dashboard {\n padding: 14px;\n border-radius: 20px;\n }\n }\n \/* Remove alternating light background from all sections *\/\n.weare-section,\n.weare-section-soft,\n.weare-problem-clean-section,\n.weare-process-clean-section,\n.weare-hub-simple-section,\n.weare-contact-section {\n background: #ffffff;\n}\n <\/style>\n<\/head>\n<body>\n <\/header>\n\n <main id=\"top\">\n\n \n <section id=\"what-it-does\" class=\"weare-section\">\n <div class=\"weare-wrap\">\n <div class=\"weare-section-header\">\n <span class=\"weare-eyebrow\">Mit\u00e4 se tekee<\/span>\n <h2>Mik\u00e4 Service Center on?<\/h2>\n <p>\n Service Center on WeAre Observability Hubin hallittu h\u00e4lytysten k\u00e4sittelyn ja operatiivisen valvonnan palvelu. Se auttaa varmistamaan, ett\u00e4 kriittiset h\u00e4lytykset v\u00e4litet\u00e4\u00e4n, tarkistetaan, seurataan, eskaloidaan ja raportoidaan, jotta tiimeill\u00e4 on parempi kontrolli h\u00e4iri\u00f6ihin, tiketteihin ja palveluiden tilaan.\n <\/p>\n <\/div>\n\n <div class=\"weare-grid-3\">\n <article class=\"weare-card weare-definition-card\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <path d=\"M4 4h16v16H4z\"><\/path>\n <path d=\"M8 9h8\"><\/path>\n <path d=\"M8 17h8\"><\/path>\n <\/svg>\n <\/div>\n <h3>Vastaanota<\/h3>\n <p>Ker\u00e4\u00e4 h\u00e4lytyksi\u00e4 observability-, infrastruktuuri-, k\u00e4vij\u00e4analytiikka-, tilannekuva- ja lokivalvontaj\u00e4rjestelmist\u00e4.<\/p>\n <\/article>\n\n <article class=\"weare-card weare-definition-card\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <path d=\"M4 12h16\"><\/path>\n <path d=\"M14 6l6 6-6 6\"><\/path>\n <path d=\"M4 6v12\"><\/path>\n <\/svg>\n <\/div>\n <h3>Reitit\u00e4<\/h3>\n <p>V\u00e4lit\u00e4 kriittiset h\u00e4lytykset oikealle tiimille, ty\u00f6kalulle tai tikettiprosessille.<\/p>\n <\/article>\n\n <article class=\"weare-card weare-definition-card\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <path d=\"M4 16a8 8 0 1 0 2-5\"><\/path>\n <path d=\"M4 8v5h5\"><\/path>\n <path d=\"M12 8v5l3 2\"><\/path>\n <\/svg>\n <\/div>\n <h3>Seuraa<\/h3>\n <p>Seuraa tikettien etenemist\u00e4, l\u00e4het\u00e4 muistutuksia, tue eskalointia ja tuo n\u00e4kyvyytt\u00e4 ratkaisemattomiin tapauksiin.<\/p>\n <\/article>\n <\/div>\n <\/div>\n <\/section>\n\n <section id=\"why-it-matters\" class=\"weare-section weare-section-soft weare-problem-clean-section\">\n <div class=\"weare-wrap\">\n\n <div class=\"weare-section-header\">\n <span class=\"weare-eyebrow\">Miksi se on t\u00e4rke\u00e4<\/span>\n <h2>H\u00e4lytyksist\u00e4 on hy\u00f6ty\u00e4 vain, jos joku toimii niiden perusteella<\/h2>\n <p>\n Monilla organisaatioilla on jo valvontaty\u00f6kaluja, dashboardeja ja h\u00e4lytyss\u00e4\u00e4nt\u00f6j\u00e4.\n Todellinen haaste alkaa usein vasta h\u00e4lytyksen j\u00e4lkeen. Jos jatkotoimenpiteille ei ole\n selke\u00e4\u00e4 omistajaa, kriittiset h\u00e4lytykset voivat j\u00e4\u00e4d\u00e4 huomaamatta, viiv\u00e4sty\u00e4 tai unohtua.\n <\/p>\n <\/div>\n\n <div class=\"weare-problem-clean-layout\">\n\n <div class=\"weare-problem-clean-top\">\n\n <article class=\"weare-problem-clean-card\">\n <span class=\"weare-problem-clean-label\">H\u00e4lytysm\u00e4\u00e4r\u00e4<\/span>\n <h3>Liikaa h\u00e4lytyksi\u00e4<\/h3>\n <p>\n Tiimit saavat h\u00e4lytyksi\u00e4 useista ty\u00f6kaluista, j\u00e4rjestelmist\u00e4 ja sijainneista.\n Kun h\u00e4lytyksi\u00e4 tulee monesta suunnasta, t\u00e4rkeimm\u00e4t asiat voivat hukkua muiden joukkoon.\n <\/p>\n <\/article>\n\n <article class=\"weare-problem-clean-card\">\n <span class=\"weare-problem-clean-label\">Omistajuus<\/span>\n <h3>Ep\u00e4selv\u00e4 omistajuus<\/h3>\n <p>\n Aina ei ole selv\u00e4\u00e4, mink\u00e4 tiimin pit\u00e4isi reagoida kuhunkin h\u00e4lytykseen.\n Ilman selke\u00e4\u00e4 omistajuutta h\u00e4lytys voi j\u00e4\u00e4d\u00e4 odottamaan, vaikka ongelma vaatisi toimintaa.\n <\/p>\n <\/article>\n\n <\/div>\n\n <div class=\"weare-problem-clean-bottom\">\n\n <article class=\"weare-problem-clean-card\">\n <span class=\"weare-problem-clean-label\">Seuranta<\/span>\n <h3>Jatkoseuranta puuttuu<\/h3>\n <p>\n Tiketti voidaan luoda, mutta kukaan ei tarkista, eteneek\u00f6 sen k\u00e4sittely.\n <\/p>\n <\/article>\n\n <article class=\"weare-problem-clean-card\">\n <span class=\"weare-problem-clean-label\">SLA-riskit<\/span>\n <h3>SLA-sokeat pisteet<\/h3>\n <p>\n Tiimit eiv\u00e4t v\u00e4ltt\u00e4m\u00e4tt\u00e4 huomaa, kun ratkaisemattomat asiat l\u00e4hestyv\u00e4t sovittuja palveluodotuksia.\n <\/p>\n <\/article>\n\n <article class=\"weare-problem-clean-card\">\n <span class=\"weare-problem-clean-label\">L\u00e4pin\u00e4kyvyys<\/span>\n <h3>Rajallinen l\u00e4pin\u00e4kyvyys<\/h3>\n <p>\n Johdolla ei usein ole selke\u00e4\u00e4 n\u00e4kym\u00e4\u00e4 avoimiin h\u00e4lytyksiin, eskalointeihin ja toistuviin ongelmiin.\n <\/p>\n <\/article>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n<\/section>\n\n<style>\n .weare-problem-clean-section {\n background: #FAFAFA;\n }\n\n .weare-problem-clean-layout {\n max-width: 1180px;\n margin: 0 auto;\n display: grid;\n gap: 26px;\n }\n\n .weare-problem-clean-top {\n display: grid;\n grid-template-columns: repeat(2, minmax(0, 1fr));\n gap: 26px;\n }\n\n .weare-problem-clean-bottom {\n display: grid;\n grid-template-columns: repeat(3, minmax(0, 1fr));\n gap: 26px;\n }\n\n .weare-problem-clean-card {\n background: #ffffff;\n border: 1px solid #EEEEEE;\n border-radius: 18px;\n padding: 34px 30px;\n box-shadow: 0 4px 14px rgba(13, 28, 77, 0.04);\n transition: all 0.22s ease;\n min-height: 260px;\n display: flex;\n flex-direction: column;\n }\n\n .weare-problem-clean-top .weare-problem-clean-card {\n min-height: 280px;\n }\n\n .weare-problem-clean-card:hover {\n border-color: #F4B765;\n box-shadow: 0 10px 24px rgba(13, 28, 77, 0.10);\n transform: translateY(-2px);\n }\n\n .weare-problem-clean-label {\n display: inline-flex;\n width: fit-content;\n color: #0D1C4D;\n background: #FFF4E4;\n border: 1px solid rgba(244, 183, 101, 0.65);\n border-radius: 999px;\n padding: 8px 12px;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 11px;\n line-height: 1;\n font-weight: 800;\n text-transform: uppercase;\n letter-spacing: 0.08em;\n margin-bottom: 22px;\n }\n\n .weare-problem-clean-card h3 {\n color: #0D1C4D;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 25px;\n line-height: 1.28;\n font-weight: 800;\n margin: 0 0 16px 0;\n overflow-wrap: anywhere;\n hyphens: auto;\n }\n\n .weare-problem-clean-top .weare-problem-clean-card h3 {\n font-size: 29px;\n }\n\n .weare-problem-clean-card p {\n color: #4E5D73;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 16px;\n line-height: 1.68;\n font-weight: 500;\n margin: 0;\n }\n\n .weare-problem-clean-top .weare-problem-clean-card p {\n font-size: 17px;\n }\n\n @media (max-width: 980px) {\n .weare-problem-clean-top,\n .weare-problem-clean-bottom {\n grid-template-columns: 1fr;\n gap: 20px;\n }\n\n .weare-problem-clean-card,\n .weare-problem-clean-top .weare-problem-clean-card {\n min-height: auto;\n }\n }\n\n @media (max-width: 680px) {\n .weare-problem-clean-card {\n padding: 28px 24px;\n border-radius: 16px;\n }\n\n .weare-problem-clean-card h3,\n .weare-problem-clean-top .weare-problem-clean-card h3 {\n font-size: 22px;\n }\n\n .weare-problem-clean-card p,\n .weare-problem-clean-top .weare-problem-clean-card p {\n font-size: 15px;\n }\n }\n<\/style>\n<style>\n .weare-problem-flow-section {\n position: relative;\n overflow: hidden;\n }\n\n .weare-problem-flow {\n max-width: 1180px;\n margin: 0 auto;\n }\n\n .weare-problem-top-grid {\n display: grid;\n grid-template-columns: repeat(2, minmax(0, 1fr));\n gap: 26px;\n margin-bottom: 26px;\n }\n\n .weare-problem-bottom-grid {\n display: grid;\n grid-template-columns: repeat(3, minmax(0, 1fr));\n gap: 26px;\n }\n\n .weare-problem-flow-card {\n position: relative;\n background: #ffffff;\n border: 1px solid #EEEEEE;\n border-radius: 18px;\n padding: 32px 28px;\n box-shadow: 0 4px 14px rgba(13, 28, 77, 0.04);\n transition: all 0.22s ease;\n min-height: 280px;\n overflow: hidden;\n }\n\n .weare-problem-flow-card::before {\n content: \"\";\n position: absolute;\n left: 0;\n top: 0;\n width: 5px;\n height: 100%;\n background: #F4B765;\n opacity: 0;\n transition: opacity 0.22s ease;\n }\n\n .weare-problem-flow-card::after {\n content: \"\";\n position: absolute;\n right: -70px;\n bottom: -70px;\n width: 170px;\n height: 170px;\n background: rgba(244, 183, 101, 0.12);\n border-radius: 50%;\n pointer-events: none;\n }\n\n .weare-problem-flow-card:hover {\n border-color: #F4B765;\n box-shadow: 0 10px 24px rgba(13, 28, 77, 0.10);\n transform: translateY(-2px);\n }\n\n .weare-problem-flow-card:hover::before {\n opacity: 1;\n }\n\n .weare-problem-flow-card-large {\n min-height: 320px;\n padding: 36px 34px;\n }\n\n .weare-problem-card-top {\n display: flex;\n align-items: center;\n justify-content: space-between;\n gap: 18px;\n margin-bottom: 26px;\n position: relative;\n z-index: 1;\n }\n\n .weare-problem-icon {\n width: 62px;\n height: 62px;\n border-radius: 14px;\n background: #F4B765;\n border: 1px solid #F4B765;\n display: flex;\n align-items: center;\n justify-content: center;\n box-shadow: 0 6px 14px rgba(244, 183, 101, 0.25);\n flex-shrink: 0;\n }\n\n .weare-problem-icon svg {\n width: 31px;\n height: 31px;\n stroke: #ffffff;\n stroke-width: 1.9;\n fill: none;\n stroke-linecap: round;\n stroke-linejoin: round;\n }\n\n .weare-problem-number {\n color: rgba(13, 28, 77, 0.10);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 46px;\n line-height: 1;\n font-weight: 800;\n letter-spacing: -0.04em;\n }\n\n .weare-problem-flow-card h3 {\n color: #0D1C4D;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 25px;\n line-height: 1.25;\n font-weight: 800;\n margin: 0 0 16px 0;\n position: relative;\n z-index: 1;\n }\n\n .weare-problem-flow-card-large h3 {\n font-size: 29px;\n }\n\n .weare-problem-flow-card p {\n color: #4E5D73;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 16px;\n line-height: 1.68;\n font-weight: 500;\n margin: 0;\n position: relative;\n z-index: 1;\n }\n\n .weare-problem-flow-card-large p {\n font-size: 17px;\n }\n\n @media (max-width: 980px) {\n .weare-problem-top-grid,\n .weare-problem-bottom-grid {\n grid-template-columns: 1fr;\n gap: 20px;\n }\n\n .weare-problem-flow-card,\n .weare-problem-flow-card-large {\n min-height: auto;\n }\n }\n\n @media (max-width: 680px) {\n .weare-problem-flow-card,\n .weare-problem-flow-card-large {\n padding: 28px 24px;\n border-radius: 16px;\n }\n\n .weare-problem-card-top {\n margin-bottom: 22px;\n }\n\n .weare-problem-icon {\n width: 56px;\n height: 56px;\n }\n\n .weare-problem-icon svg {\n width: 28px;\n height: 28px;\n }\n\n .weare-problem-number {\n font-size: 38px;\n }\n\n .weare-problem-flow-card h3,\n .weare-problem-flow-card-large h3 {\n font-size: 23px;\n }\n\n .weare-problem-flow-card p,\n .weare-problem-flow-card-large p {\n font-size: 15px;\n }\n }\n<\/style>\n <section class=\"weare-section\">\n <div class=\"weare-wrap\">\n <div class=\"weare-section-header\">\n <span class=\"weare-eyebrow\">Arvolupaus<\/span>\n <h2>H\u00e4lytysmelusta hallittuun operointiin<\/h2>\n <p>\n Service Center lis\u00e4\u00e4 hallitun kontrollikerroksen valvontaty\u00f6kalujen ja ratkaisutiimien v\u00e4liin. Se auttaa organisaatioita siirtym\u00e4\u00e4n passiivisesta h\u00e4lytysten v\u00e4litt\u00e4misest\u00e4 rakenteelliseen h\u00e4lytysten k\u00e4sittelyyn, tikettien n\u00e4kyvyyteen, eskalointiin ja raportointiin.\n <\/p>\n <\/div>\n\n <div class=\"weare-grid-3\">\n <article class=\"weare-card weare-value-card\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <path d=\"M18 8a6 6 0 0 0-12 0c0 7-3 7-3 9h18c0-2-3-2-3-9\"><\/path>\n <path d=\"M10 21h4\"><\/path>\n <\/svg>\n <\/div>\n <h3>Ei kriittisi\u00e4 h\u00e4lytyksi\u00e4 n\u00e4kym\u00e4tt\u00f6miss\u00e4<\/h3>\n <p>Kriittiset h\u00e4lytykset v\u00e4litet\u00e4\u00e4n oikealle tiimille tai j\u00e4rjestelm\u00e4lle, jotta ne saavat huomion nopeasti.<\/p>\n <\/article>\n\n <article class=\"weare-card weare-value-card\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <path d=\"M4 5h16v14H4z\"><\/path>\n <path d=\"M8 9h8\"><\/path>\n <path d=\"M8 13h5\"><\/path>\n <path d=\"M16 17h.01\"><\/path>\n <\/svg>\n <\/div>\n <h3>Parempi tiketti- ja SLA-n\u00e4kyvyys<\/h3>\n <p>Advanced Service Center auttaa seuraamaan avoimia tikettej\u00e4, ratkaisemattomia tapauksia ja mahdollisia SLA-riskej\u00e4.<\/p>\n <\/article>\n\n <article class=\"weare-card weare-value-card\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <path d=\"M5 19V9\"><\/path>\n <path d=\"M10 19V5\"><\/path>\n <path d=\"M15 19v-7\"><\/path>\n <path d=\"M20 19V8\"><\/path>\n <\/svg>\n <\/div>\n <h3>Selke\u00e4 operatiivinen l\u00e4pin\u00e4kyvyys<\/h3>\n <p>Ajastetut raportit antavat tiimeille n\u00e4kyvyyden h\u00e4lytysaktiivisuuteen, avoimiin tapauksiin ja palveluiden suorituskykyyn.<\/p>\n <\/article>\n <\/div>\n\n <div class=\"weare-center-cta\">\n <a class=\"weare-button\" href=\"#packages\">L\u00f6yd\u00e4 oikea Service Center -taso <span>\u2192<\/span><\/a>\n <\/div>\n <\/div>\n <\/section>\n\n <section class=\"weare-section weare-section-soft\">\n <div class=\"weare-wrap\">\n <div class=\"weare-section-header\">\n <span class=\"weare-eyebrow\">Hy\u00f6dyt<\/span>\n <h2>Miksi valita Service Center?<\/h2>\n <p>\n Service Center tuo rakenteen h\u00e4lytysten v\u00e4litt\u00e4miseen, jatkoseurantaan, eskalointiin ja raportointiin.\n <\/p>\n <\/div>\n\n <div class=\"weare-grid-4\">\n <article class=\"weare-card weare-benefit-card\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <path d=\"M4 12h14\"><\/path>\n <path d=\"M13 6l6 6-6 6\"><\/path>\n <\/svg>\n <\/div>\n <h3>Luotettava h\u00e4lytysten v\u00e4litys<\/h3>\n <p>Varmista, ett\u00e4 kriittiset h\u00e4lytykset tavoittavat oikeat yhteyshenkil\u00f6t, ratkaisutiimit tai tikettity\u00f6kalut.<\/p>\n <\/article>\n\n <article class=\"weare-card weare-benefit-card\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <path d=\"M2.5 12s3.5-6 9.5-6 9.5 6 9.5 6-3.5 6-9.5 6-9.5-6-9.5-6z\"><\/path>\n <circle cx=\"12\" cy=\"12\" r=\"3\"><\/circle>\n <\/svg>\n <\/div>\n <h3>Jatkuva operatiivinen n\u00e4kyvyys<\/h3>\n <p>Pid\u00e4 parempi n\u00e4kyvyys h\u00e4lytyksiin, palveluiden tilaan, avoimiin tapauksiin ja h\u00e4lytysten hallintaprosesseihin.<\/p>\n <\/article>\n\n <article class=\"weare-card weare-benefit-card\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <path d=\"M12 3l9 16H3l9-16z\"><\/path>\n <path d=\"M12 9v4\"><\/path>\n <path d=\"M12 17h.01\"><\/path>\n <\/svg>\n <\/div>\n <h3>Eskaloinnin tuki<\/h3>\n <p>L\u00e4het\u00e4 muistutuksia ja eskalointi-ilmoituksia, kun h\u00e4lytykset j\u00e4\u00e4v\u00e4t ratkaisematta.<\/p>\n <\/article>\n\n <article class=\"weare-card weare-benefit-card\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <rect x=\"4\" y=\"5\" width=\"16\" height=\"14\" rx=\"2\"><\/rect>\n <path d=\"M8 15V9\"><\/path>\n <path d=\"M12 15v-4\"><\/path>\n <path d=\"M16 15V7\"><\/path>\n <\/svg>\n <\/div>\n <h3>L\u00e4pin\u00e4kyv\u00e4 raportointi<\/h3>\n <p>Saa ajastettuja raportteja, jotka n\u00e4ytt\u00e4v\u00e4t h\u00e4lytysaktiivisuuden, avoimet tapaukset ja operatiiviset trendit.<\/p>\n <\/article>\n <\/div>\n <\/div>\n <\/section>\n\n <section id=\"how-it-works\" class=\"weare-section weare-process-clean-section\">\n <div class=\"weare-wrap\">\n\n <div class=\"weare-section-header\">\n <span class=\"weare-eyebrow\">N\u00e4in se toimii<\/span>\n <h2>Kuinka Service Center toimii<\/h2>\n <p>\n Service Center muuttaa h\u00e4lytyksen hallituksi prosessiksi: vastaanotto, reititys,\n seuranta, muistutus, eskalointi ja raportointi.\n <\/p>\n <\/div>\n\n <div class=\"weare-process-clean-layout\">\n\n <div class=\"weare-process-clean-top\">\n\n <article class=\"weare-process-clean-card\">\n <span class=\"weare-process-clean-label\">Vastaanotto<\/span>\n <h3>H\u00e4lytys syntyy<\/h3>\n <p>\n H\u00e4lytys k\u00e4ynnistyy OneView Centerist\u00e4, VisitorSensest\u00e4, Situational Awarenessista,\n Log Managementista, Splunkista tai muusta liitetyst\u00e4 j\u00e4rjestelm\u00e4st\u00e4.\n <\/p>\n <\/article>\n\n <article class=\"weare-process-clean-card\">\n <span class=\"weare-process-clean-label\">Reititys<\/span>\n <h3>H\u00e4lytys reititet\u00e4\u00e4n<\/h3>\n <p>\n Service Center v\u00e4litt\u00e4\u00e4 h\u00e4lytyksen oikealle tiimille, yhteyshenkil\u00f6lle\n tai tikettij\u00e4rjestelm\u00e4lle.\n <\/p>\n <\/article>\n\n <\/div>\n\n <div class=\"weare-process-clean-bottom\">\n\n <article class=\"weare-process-clean-card\">\n <span class=\"weare-process-clean-label\">Seuranta<\/span>\n <h3>Tiketti\u00e4 tai tapausta seurataan<\/h3>\n <p>\n Valitusta palvelutasosta riippuen Service Center voi seurata tiketin etenemist\u00e4\n ja avoimen tapauksen tilaa.\n <\/p>\n <\/article>\n\n <article class=\"weare-process-clean-card\">\n <span class=\"weare-process-clean-label\">Eskalointi<\/span>\n <h3>Muistutus tai eskalointi k\u00e4ynnistyy<\/h3>\n <p>\n Jos asia j\u00e4\u00e4 ratkaisematta, muistutuksia tai eskalointiprosesseja voidaan k\u00e4ynnist\u00e4\u00e4.\n <\/p>\n <\/article>\n\n <article class=\"weare-process-clean-card\">\n <span class=\"weare-process-clean-label\">Raportointi<\/span>\n <h3>Raportit tuovat n\u00e4kyvyytt\u00e4<\/h3>\n <p>\n Ajastetut raportit auttavat ymm\u00e4rt\u00e4m\u00e4\u00e4n h\u00e4lytysm\u00e4\u00e4ri\u00e4, avoimia asioita,\n SLA-riskej\u00e4 ja operatiivista suorituskyky\u00e4.\n <\/p>\n <\/article>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n<\/section>\n\n<style>\n .weare-process-clean-section {\n background: #ffffff;\n }\n\n .weare-process-clean-layout {\n max-width: 1180px;\n margin: 0 auto;\n display: grid;\n gap: 26px;\n }\n\n .weare-process-clean-top {\n display: grid;\n grid-template-columns: repeat(2, minmax(0, 1fr));\n gap: 26px;\n }\n\n .weare-process-clean-bottom {\n display: grid;\n grid-template-columns: repeat(3, minmax(0, 1fr));\n gap: 26px;\n }\n\n .weare-process-clean-card {\n background: #ffffff;\n border: 1px solid #EEEEEE;\n border-radius: 18px;\n padding: 34px 30px;\n box-shadow: 0 4px 14px rgba(13, 28, 77, 0.04);\n transition: all 0.22s ease;\n min-height: 260px;\n display: flex;\n flex-direction: column;\n }\n\n .weare-process-clean-top .weare-process-clean-card {\n min-height: 280px;\n }\n\n .weare-process-clean-card:hover {\n border-color: #F4B765;\n box-shadow: 0 10px 24px rgba(13, 28, 77, 0.10);\n transform: translateY(-2px);\n }\n\n .weare-process-clean-label {\n display: inline-flex;\n width: fit-content;\n color: #0D1C4D;\n background: #FFF4E4;\n border: 1px solid rgba(244, 183, 101, 0.65);\n border-radius: 999px;\n padding: 8px 12px;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 11px;\n line-height: 1;\n font-weight: 800;\n text-transform: uppercase;\n letter-spacing: 0.08em;\n margin-bottom: 22px;\n }\n\n .weare-process-clean-card h3 {\n color: #0D1C4D;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 25px;\n line-height: 1.28;\n font-weight: 800;\n margin: 0 0 16px 0;\n overflow-wrap: anywhere;\n hyphens: auto;\n }\n\n .weare-process-clean-top .weare-process-clean-card h3 {\n font-size: 29px;\n }\n\n .weare-process-clean-card p {\n color: #4E5D73;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 16px;\n line-height: 1.68;\n font-weight: 500;\n margin: 0;\n }\n\n .weare-process-clean-top .weare-process-clean-card p {\n font-size: 17px;\n }\n\n @media (max-width: 980px) {\n .weare-process-clean-top,\n .weare-process-clean-bottom {\n grid-template-columns: 1fr;\n gap: 20px;\n }\n\n .weare-process-clean-card,\n .weare-process-clean-top .weare-process-clean-card {\n min-height: auto;\n }\n }\n\n @media (max-width: 680px) {\n .weare-process-clean-card {\n padding: 28px 24px;\n border-radius: 16px;\n }\n\n .weare-process-clean-card h3,\n .weare-process-clean-top .weare-process-clean-card h3 {\n font-size: 22px;\n }\n\n .weare-process-clean-card p,\n .weare-process-clean-top .weare-process-clean-card p {\n font-size: 15px;\n }\n }\n<\/style>\n<style>\n .weare-process-section {\n position: relative;\n overflow: hidden;\n }\n\n .weare-process-flow {\n max-width: 1180px;\n margin: 0 auto;\n }\n\n .weare-process-top-grid {\n display: grid;\n grid-template-columns: repeat(2, minmax(0, 1fr));\n gap: 26px;\n }\n\n .weare-process-bottom-grid {\n display: grid;\n grid-template-columns: repeat(3, minmax(0, 1fr));\n gap: 26px;\n }\n\n .weare-process-card {\n position: relative;\n background: #ffffff;\n border: 1px solid #EEEEEE;\n border-radius: 18px;\n padding: 32px 28px;\n box-shadow: 0 4px 14px rgba(13, 28, 77, 0.04);\n transition: all 0.22s ease;\n min-height: 300px;\n overflow: hidden;\n }\n\n .weare-process-card::before {\n content: \"\";\n position: absolute;\n left: 0;\n top: 0;\n width: 5px;\n height: 100%;\n background: #F4B765;\n opacity: 0;\n transition: opacity 0.22s ease;\n }\n\n .weare-process-card::after {\n content: \"\";\n position: absolute;\n right: -76px;\n bottom: -76px;\n width: 180px;\n height: 180px;\n background: rgba(244, 183, 101, 0.12);\n border-radius: 50%;\n pointer-events: none;\n }\n\n .weare-process-card:hover {\n border-color: #F4B765;\n box-shadow: 0 10px 24px rgba(13, 28, 77, 0.10);\n transform: translateY(-2px);\n }\n\n .weare-process-card:hover::before {\n opacity: 1;\n }\n\n .weare-process-card-large {\n min-height: 320px;\n padding: 36px 34px;\n }\n\n .weare-process-card-top {\n display: flex;\n align-items: center;\n justify-content: space-between;\n gap: 18px;\n margin-bottom: 26px;\n position: relative;\n z-index: 1;\n }\n\n .weare-process-icon {\n width: 62px;\n height: 62px;\n border-radius: 14px;\n background: #F4B765;\n border: 1px solid #F4B765;\n display: flex;\n align-items: center;\n justify-content: center;\n box-shadow: 0 6px 14px rgba(244, 183, 101, 0.25);\n flex-shrink: 0;\n }\n\n .weare-process-icon svg {\n width: 31px;\n height: 31px;\n stroke: #ffffff;\n stroke-width: 1.9;\n fill: none;\n stroke-linecap: round;\n stroke-linejoin: round;\n }\n\n .weare-process-number {\n color: rgba(13, 28, 77, 0.10);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 48px;\n line-height: 1;\n font-weight: 800;\n letter-spacing: -0.04em;\n }\n\n .weare-process-card h3 {\n color: #0D1C4D;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 25px;\n line-height: 1.25;\n font-weight: 800;\n margin: 0 0 16px 0;\n position: relative;\n z-index: 1;\n }\n\n .weare-process-card-large h3 {\n font-size: 30px;\n }\n\n .weare-process-card p {\n color: #4E5D73;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 16px;\n line-height: 1.68;\n font-weight: 500;\n margin: 0;\n position: relative;\n z-index: 1;\n }\n\n .weare-process-card-large p {\n font-size: 17px;\n }\n\n .weare-process-bridge {\n max-width: 780px;\n margin: 28px auto;\n padding: 18px 24px;\n background: #FFF4E4;\n border: 1px solid rgba(244, 183, 101, 0.65);\n border-radius: 999px;\n text-align: center;\n box-shadow: 0 4px 14px rgba(13, 28, 77, 0.04);\n }\n\n .weare-process-bridge span {\n color: #0D1C4D;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 16px;\n line-height: 1.45;\n font-weight: 800;\n }\n\n @media (max-width: 980px) {\n .weare-process-top-grid,\n .weare-process-bottom-grid {\n grid-template-columns: 1fr;\n gap: 20px;\n }\n\n .weare-process-card,\n .weare-process-card-large {\n min-height: auto;\n }\n\n .weare-process-bridge {\n border-radius: 18px;\n }\n }\n\n @media (max-width: 680px) {\n .weare-process-card,\n .weare-process-card-large {\n padding: 28px 24px;\n border-radius: 16px;\n }\n\n .weare-process-card-top {\n margin-bottom: 22px;\n }\n\n .weare-process-icon {\n width: 56px;\n height: 56px;\n }\n\n .weare-process-icon svg {\n width: 28px;\n height: 28px;\n }\n\n .weare-process-number {\n font-size: 38px;\n }\n\n .weare-process-card h3,\n .weare-process-card-large h3 {\n font-size: 23px;\n }\n\n .weare-process-card p,\n .weare-process-card-large p {\n font-size: 15px;\n }\n\n .weare-process-bridge {\n padding: 18px 20px;\n }\n\n .weare-process-bridge span {\n font-size: 15px;\n }\n }\n<\/style>\n\n <section id=\"packages\" class=\"weare-section weare-section-soft\">\n <div class=\"weare-wrap\">\n <div class=\"weare-section-header\">\n <span class=\"weare-eyebrow\">Paketit<\/span>\n <h2>Valitse oikea Service Center -taso<\/h2>\n <p>\n Service Center on saatavilla kahdella tasolla. Essential Monitoring sis\u00e4ltyy kaikkiin paketteihin, kun taas Full Insight lis\u00e4\u00e4 ennakoivan tikettiseurannan, muistutukset, eskaloinnin ja SLA-tietoisuuden.\n <\/p>\n <\/div>\n\n <div class=\"weare-grid-2\">\n\n <article class=\"weare-card weare-package-card\">\n <span class=\"weare-badge\">Sis\u00e4ltyy kaikkiin paketteihin<\/span>\n\n <div class=\"weare-package-head\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <path d=\"M18 8a6 6 0 0 0-12 0c0 7-3 7-3 9h18c0-2-3-2-3-9\"><\/path>\n <path d=\"M10 21h4\"><\/path>\n <\/svg>\n <\/div>\n\n <div>\n <h3>Essential Monitoring -paketti<\/h3>\n <p class=\"weare-package-subtitle\">Sis\u00e4ltyy kaikkiin paketteihin<\/p>\n <\/div>\n <\/div>\n\n <p class=\"weare-package-focus\">\n Painopiste: H\u00e4lytysten edelleenl\u00e4hetys\n <\/p>\n\n <ul class=\"weare-list\">\n <li>Varmistaa, ett\u00e4 kaikki kriittiset h\u00e4lytykset asiakasj\u00e4rjestelmist\u00e4 toimitetaan nopeasti oikeille tiimeille.<\/li>\n <li>Sis\u00e4lt\u00e4\u00e4 ajastetut raportit l\u00e4pin\u00e4kyvyyden takaamiseksi.<\/li>\n <li>Asiakkaan sis\u00e4inen IT- tai operatiivinen tiimi on edelleen vastuussa ratkaisusta.<\/li>\n <\/ul>\n\n <div class=\"weare-best-fit\">\n <h4>Parhaiten sopivat:<\/h4>\n <p>\n Organisaatiot, joilla on sis\u00e4iset tiimit, jotka hallitsevat ongelmien ratkaisun, mutta tarvitsevat luotettavan h\u00e4lytysten v\u00e4litys- ja raportointimallin.\n <\/p>\n <\/div>\n\n <a class=\"weare-button\" href=\"#contact\">\n Sis\u00e4ltyy kaikkiin paketteihin <span>\u2192<\/span>\n <\/a>\n <\/article>\n\n <article class=\"weare-card weare-package-card weare-featured-package\">\n <span class=\"weare-badge\">Valinnainen p\u00e4ivitys<\/span>\n\n <div class=\"weare-package-head\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"><\/path>\n <path d=\"M9 12l2 2 4-5\"><\/path>\n <\/svg>\n <\/div>\n\n <div>\n <h3>Full Insight -paketti<\/h3>\n <p class=\"weare-package-subtitle\">Valinnainen p\u00e4ivitys<\/p>\n <\/div>\n <\/div>\n\n <p class=\"weare-package-focus\">\n Painopiste: Ennakoiva h\u00e4lytysten seuranta ja SLA-tietoisuus\n <\/p>\n\n <ul class=\"weare-list\">\n <li>Service Center ei ainoastaan l\u00e4het\u00e4 h\u00e4lytyksi\u00e4 eteenp\u00e4in, vaan my\u00f6s valvoo tikettij\u00e4rjestelm\u00e4\u00e4si varmistaakseen, ett\u00e4 ongelmat k\u00e4sitell\u00e4\u00e4n.<\/li>\n <li>Muistutukset ja eskalointi k\u00e4ynnistet\u00e4\u00e4n, jos h\u00e4lytykset j\u00e4\u00e4v\u00e4t ratkaisematta.<\/li>\n <li>N\u00e4kyvyys avoimiin tapauksiin.<\/li>\n <li>Kaikki Essential Monitoring -paketin ominaisuudet sis\u00e4ltyv\u00e4t.<\/li>\n <\/ul>\n\n <div class=\"weare-best-fit\">\n <h4>Parhaiten sopivat:<\/h4>\n <p>\n Organisaatiot, jotka haluavat hallitun valvontatason varmistaakseen, ettei yht\u00e4k\u00e4\u00e4n h\u00e4lytyst\u00e4 j\u00e4tet\u00e4 huomiotta ja ett\u00e4 toiminnan suorituskyky\u00e4 yll\u00e4pidet\u00e4\u00e4n jatkuvasti.\n <\/p>\n <\/div>\n\n <a class=\"weare-button\" href=\"#contact\">\n P\u00e4ivit\u00e4 edistyneeseen tasoon <span>\u2192<\/span>\n <\/a>\n <\/article>\n\n <\/div>\n <\/div>\n<\/section>\n\n<style>\n .weare-package-head {\n display: flex;\n align-items: center;\n gap: 20px;\n margin-bottom: 24px;\n }\n\n .weare-package-head .weare-icon {\n margin: 0;\n }\n\n .weare-package-head h3 {\n margin: 0 0 8px 0;\n }\n\n .weare-package-subtitle {\n color: var(--weare-body);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 16px;\n line-height: 1.35;\n font-weight: 500;\n margin: 0;\n }\n\n .weare-package-focus {\n color: var(--weare-amber);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 17px;\n line-height: 1.45;\n font-weight: 800;\n margin: 10px 0 24px 0;\n }\n\n .weare-best-fit {\n margin-top: 34px;\n }\n\n .weare-best-fit h4 {\n color: var(--weare-navy);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 17px;\n line-height: 1.35;\n font-weight: 800;\n margin: 0 0 8px 0;\n }\n\n .weare-best-fit p {\n color: var(--weare-body);\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 16px;\n line-height: 1.65;\n font-weight: 500;\n margin: 0;\n }\n\n @media (max-width: 680px) {\n .weare-package-head {\n align-items: flex-start;\n gap: 16px;\n }\n\n .weare-package-focus {\n font-size: 16px;\n }\n }\n<\/style>\n\n <section id=\"hub-solutions\" class=\"weare-section weare-section-soft weare-hub-simple-section\">\n <div class=\"weare-wrap\">\n\n <div class=\"weare-section-header\">\n <span class=\"weare-eyebrow\">Observability Hub<\/span>\n <h2>Service Center tukee jokaista Observability Hub -pakettia<\/h2>\n <p>\n Service Center on hallittu h\u00e4lytysten k\u00e4sittelykerros, joka yhdist\u00e4\u00e4 valvonnan,\n n\u00e4kyvyyden ja toiminnan WeAre Observability Hub -portfoliossa.\n <\/p>\n <\/div>\n\n <div class=\"weare-hub-simple-layout\">\n\n <div class=\"weare-hub-simple-top\">\n\n <article class=\"weare-hub-simple-card\">\n <span class=\"weare-hub-simple-label\">Infrastructure visibility<\/span>\n <h3>OneView Center<\/h3>\n <p>\n Infrastruktuurih\u00e4lytykset, palvelinten tilavaroitukset, pilvi- ja on-prem-j\u00e4rjestelm\u00e4ongelmat\n sek\u00e4 suorituskykyh\u00e4lytykset voidaan reititt\u00e4\u00e4 Service Centerin kautta.\n <\/p>\n <a href=\"https:\/\/weare.fi\/palvelut\/weare-observability-hub\/oneview-center\/\" aria-label=\"server infrastructure alert monitoring with OneView Center\">\n Tutustu OneView Centeriin <span>\u2192<\/span>\n <\/a>\n <\/article>\n\n <article class=\"weare-hub-simple-card\">\n <span class=\"weare-hub-simple-label\">Physical operations<\/span>\n <h3>Situational Awareness<\/h3>\n <p>\n Kameroista, sensoreista, BMS-j\u00e4rjestelmist\u00e4, kylm\u00e4laitteista, HVAC:sta ja turvallisuustapahtumista\n tulevia h\u00e4lytyksi\u00e4 voidaan seurata ja eskaloida.\n <\/p>\n <a href=\"https:\/\/weare.fi\/palvelut\/weare-observability-hub\/situational-awareness\/\" aria-label=\"situational awareness alert escalation\">\n Tutustu Situational Awarenessiin <span>\u2192<\/span>\n <\/a>\n <\/article>\n\n <\/div>\n\n <div class=\"weare-hub-simple-bottom\">\n\n <article class=\"weare-hub-simple-card\">\n <span class=\"weare-hub-simple-label\">Visitor analytics<\/span>\n <h3>VisitorSense<\/h3>\n <p>\n K\u00e4vij\u00e4analytiikan h\u00e4lytyksi\u00e4, puuttuvan datan ilmoituksia, poikkeavan toiminnan h\u00e4lytyksi\u00e4\n ja ajastettuja tilaraportteja voidaan tukea Service Centerill\u00e4.\n <\/p>\n <a href=\"https:\/\/weare.fi\/palvelut\/weare-observability-hub\/visitorsense\/\" aria-label=\"visitor analytics alert handling with VisitorSense\">\n Tutustu VisitorSenseen <span>\u2192<\/span>\n <\/a>\n <\/article>\n\n <article class=\"weare-hub-simple-card\">\n <span class=\"weare-hub-simple-label\">Logs and evidence<\/span>\n <h3>Log Management and Archive<\/h3>\n <p>\n Operatiiviset tapahtumat, h\u00e4lytyshistoria, lokit ja incident-todisteet voidaan s\u00e4ilytt\u00e4\u00e4\n ja tarkistaa tutkinnan sek\u00e4 raportoinnin tueksi.\n <\/p>\n <a href=\"https:\/\/weare.fi\/palvelut\/weare-observability-hub\/log-management-and-archive\/\" aria-label=\"log retention and alert evidence archive\">\n Tutustu Log Management and Archiveen <span>\u2192<\/span>\n <\/a>\n <\/article>\n\n <article class=\"weare-hub-simple-card\">\n <span class=\"weare-hub-simple-label\">Managed observability<\/span>\n <h3>Observability as a Service<\/h3>\n <p>\n Yhdist\u00e4 valvonta, dashboardit, h\u00e4lytykset, raportointi ja Service Center -tuki yhdeksi\n hallituksi observability-malliksi.\n <\/p>\n <a href=\"https:\/\/weare.fi\/splunk-konsultointipalvelut\/observability-as-a-service\/\" aria-label=\"managed observability service with alert monitoring\">\n Tutustu Observability as a Serviceen <span>\u2192<\/span>\n <\/a>\n <\/article>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n<\/section>\n\n<style>\n .weare-hub-simple-section {\n background: #FAFAFA;\n }\n\n .weare-hub-simple-layout {\n max-width: 1180px;\n margin: 0 auto;\n display: grid;\n gap: 26px;\n }\n\n .weare-hub-simple-top {\n display: grid;\n grid-template-columns: repeat(2, minmax(0, 1fr));\n gap: 26px;\n }\n\n .weare-hub-simple-bottom {\n display: grid;\n grid-template-columns: repeat(3, minmax(0, 1fr));\n gap: 26px;\n }\n\n .weare-hub-simple-card {\n background: #ffffff;\n border: 1px solid #EEEEEE;\n border-radius: 18px;\n padding: 34px 30px;\n box-shadow: 0 4px 14px rgba(13, 28, 77, 0.04);\n transition: all 0.22s ease;\n display: flex;\n flex-direction: column;\n min-height: 310px;\n }\n\n .weare-hub-simple-top .weare-hub-simple-card {\n min-height: 300px;\n }\n\n .weare-hub-simple-card:hover {\n border-color: #F4B765;\n box-shadow: 0 10px 24px rgba(13, 28, 77, 0.10);\n transform: translateY(-2px);\n }\n\n .weare-hub-simple-label {\n display: inline-flex;\n width: fit-content;\n color: #0D1C4D;\n background: #FFF4E4;\n border: 1px solid rgba(244, 183, 101, 0.65);\n border-radius: 999px;\n padding: 8px 12px;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 11px;\n line-height: 1;\n font-weight: 800;\n text-transform: uppercase;\n letter-spacing: 0.08em;\n margin-bottom: 20px;\n }\n\n .weare-hub-simple-card h3 {\n color: #0D1C4D;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 25px;\n line-height: 1.28;\n font-weight: 800;\n margin: 0 0 16px 0;\n overflow-wrap: anywhere;\n hyphens: auto;\n }\n\n .weare-hub-simple-top .weare-hub-simple-card h3 {\n font-size: 28px;\n }\n\n .weare-hub-simple-card p {\n color: #4E5D73;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 16px;\n line-height: 1.68;\n font-weight: 500;\n margin: 0 0 28px 0;\n }\n\n .weare-hub-simple-card a {\n margin-top: auto;\n color: #0D1C4D;\n font-family: 'Raleway', Arial, sans-serif;\n font-size: 15px;\n line-height: 1.25;\n font-weight: 800;\n text-decoration: none !important;\n display: inline-flex;\n align-items: center;\n gap: 8px;\n }\n\n .weare-hub-simple-card a span {\n font-size: 19px;\n line-height: 1;\n transition: transform 0.22s ease;\n }\n\n .weare-hub-simple-card a:hover {\n color: #F4B765;\n }\n\n .weare-hub-simple-card a:hover span {\n transform: translateX(3px);\n }\n\n @media (max-width: 980px) {\n .weare-hub-simple-top,\n .weare-hub-simple-bottom {\n grid-template-columns: 1fr;\n gap: 20px;\n }\n\n .weare-hub-simple-card,\n .weare-hub-simple-top .weare-hub-simple-card {\n min-height: auto;\n }\n }\n\n @media (max-width: 680px) {\n .weare-hub-simple-card {\n padding: 28px 24px;\n border-radius: 16px;\n }\n\n .weare-hub-simple-card h3,\n .weare-hub-simple-top .weare-hub-simple-card h3 {\n font-size: 22px;\n }\n\n .weare-hub-simple-card p {\n font-size: 15px;\n }\n }\n<\/style>\n\n <section class=\"weare-section\">\n <div class=\"weare-wrap\">\n <div class=\"weare-section-header\">\n <span class=\"weare-eyebrow\">Ominaisuudet<\/span>\n <h2>Service Center -ominaisuudet<\/h2>\n <p>\n Selke\u00e4 ominaisuuskerros h\u00e4lytysten v\u00e4litt\u00e4miseen, reititt\u00e4miseen, tikettiseurantaan, eskalointiin ja raportointiin.\n <\/p>\n <\/div>\n\n <div class=\"weare-feature-chip-grid\">\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>Kriittisten h\u00e4lytysten v\u00e4litys<\/span><\/div>\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>H\u00e4lytysten reititys<\/span><\/div>\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>Ajastetut raportit<\/span><\/div>\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>Tikettij\u00e4rjestelm\u00e4n seuranta<\/span><\/div>\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>Avoimien tapausten n\u00e4kyvyys<\/span><\/div>\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>Automaattiset muistutukset<\/span><\/div>\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>Eskalointiprosessit<\/span><\/div>\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>SLA-n\u00e4kyvyys<\/span><\/div>\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>H\u00e4lytysten tilaseuranta<\/span><\/div>\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>Operatiivisen tilan raportointi<\/span><\/div>\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>Resolver-tiimien ilmoitukset<\/span><\/div>\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>Incident-jatkoseurannan tuki<\/span><\/div>\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>Service Center -dashboardit<\/span><\/div>\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>Useiden pakettien h\u00e4lytystuki<\/span><\/div>\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>Splunk-h\u00e4lytysten integraatiotuki<\/span><\/div>\n <div class=\"weare-feature-chip\"><span>\u2713<\/span><span>ServiceNow- tai tikettity\u00f6nkulun tuki tarvittaessa<\/span><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n <section class=\"weare-section weare-section-soft\">\n <div class=\"weare-wrap\">\n <div class=\"weare-section-header\">\n <span class=\"weare-eyebrow\">Tulokset<\/span>\n <h2>Mit\u00e4 Service Center auttaa parantamaan<\/h2>\n <p>\n Service Center auttaa muuttamaan dashboardit ja h\u00e4lytykset hallituksi toimintamalliksi.\n <\/p>\n <\/div>\n\n <div class=\"weare-grid-6\">\n <article class=\"weare-card\">\n <h3>V\u00e4hemm\u00e4n ohitettuja h\u00e4lytyksi\u00e4<\/h3>\n <p>V\u00e4henn\u00e4 riski\u00e4, ett\u00e4 kriittiset h\u00e4lytykset j\u00e4\u00e4v\u00e4t huomaamatta.<\/p>\n <\/article>\n\n <article class=\"weare-card\">\n <h3>Selke\u00e4mpi omistajuus<\/h3>\n <p>L\u00e4het\u00e4 h\u00e4lytykset oikealle tiimille, ty\u00f6kalulle tai ratkaisuryhm\u00e4lle.<\/p>\n <\/article>\n\n <article class=\"weare-card\">\n <h3>Parempi operatiivinen kontrolli<\/h3>\n <p>Seuraa avoimia tapauksia, ratkaisemattomia h\u00e4lytyksi\u00e4 ja eskalointitarpeita.<\/p>\n <\/article>\n\n <article class=\"weare-card\">\n <h3>Parantunut SLA-n\u00e4kyvyys<\/h3>\n <p>Auta tiimej\u00e4 huomaamaan, milloin asiat vaativat huomiota ennen kuin niist\u00e4 tulee suurempia palveluriskej\u00e4.<\/p>\n <\/article>\n\n <article class=\"weare-card\">\n <h3>L\u00e4pin\u00e4kyv\u00e4mpi raportointi<\/h3>\n <p>Anna johdolle selke\u00e4mpi n\u00e4kyvyys h\u00e4lytysten k\u00e4sittelyyn ja operatiiviseen tilanteeseen.<\/p>\n <\/article>\n\n <article class=\"weare-card\">\n <h3>Vahvempi observability-arvo<\/h3>\n <p>Muuta dashboardit ja h\u00e4lytykset hallituksi operointimalliksi.<\/p>\n <\/article>\n <\/div>\n <\/div>\n <\/section>\n\n <section class=\"weare-section\">\n <div class=\"weare-wrap\">\n <div class=\"weare-section-header\">\n <span class=\"weare-eyebrow\">K\u00e4ytt\u00f6tapaukset<\/span>\n <h2>Yleiset Service Center -k\u00e4ytt\u00f6tapaukset<\/h2>\n <p>\n Service Center toimii h\u00e4lytysten jatkoseurannan ja operatiivisen kontrollin kerroksena eri Observability Hub -ratkaisujen ymp\u00e4rill\u00e4.\n <\/p>\n <\/div>\n\n <div class=\"weare-grid-4\">\n <article class=\"weare-card\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <rect x=\"4\" y=\"5\" width=\"16\" height=\"14\" rx=\"2\"><\/rect>\n <path d=\"M8 15V9\"><\/path>\n <path d=\"M12 15v-4\"><\/path>\n <path d=\"M16 15V7\"><\/path>\n <\/svg>\n <\/div>\n <h3>Infrastruktuurih\u00e4lytysten k\u00e4sittely<\/h3>\n <p>K\u00e4yt\u00e4 Service Centeri\u00e4 OneView Centerin kanssa palvelin-, pilvi-, hybridi- ja on-prem-infrastruktuurih\u00e4lytysten v\u00e4litt\u00e4miseen oikeille tiimeille.<\/p>\n <\/article>\n\n <article class=\"weare-card\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <path d=\"M5 12h14\"><\/path>\n <path d=\"M12 5v14\"><\/path>\n <circle cx=\"12\" cy=\"12\" r=\"8\"><\/circle>\n <\/svg>\n <\/div>\n <h3>Fyysisten operaatioiden valvonta<\/h3>\n <p>K\u00e4yt\u00e4 Service Centeri\u00e4 Situational Awarenessin kanssa sensori-, kamera-, kylm\u00e4laite-, HVAC- ja turvallisuush\u00e4lytysten jatkoseurantaan.<\/p>\n <\/article>\n\n <article class=\"weare-card\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <path d=\"M2.5 12s3.5-6 9.5-6 9.5 6 9.5 6-3.5 6-9.5 6-9.5-6-9.5-6z\"><\/path>\n <circle cx=\"12\" cy=\"12\" r=\"3\"><\/circle>\n <\/svg>\n <\/div>\n <h3>K\u00e4vij\u00e4analytiikan raportointi<\/h3>\n <p>K\u00e4yt\u00e4 Service Centeri\u00e4 VisitorSensen kanssa ajastettujen raporttien, puuttuvan datan h\u00e4lytysten ja poikkeavan k\u00e4vij\u00e4toiminnan ilmoitusten tukena.<\/p>\n <\/article>\n\n <article class=\"weare-card\">\n <div class=\"weare-icon\">\n <svg viewBox=\"0 0 24 24\">\n <path d=\"M4 4h16v16H4z\"><\/path>\n <path d=\"M8 9h8\"><\/path>\n <path d=\"M8 13h8\"><\/path>\n <path d=\"M8 17h5\"><\/path>\n <\/svg>\n <\/div>\n <h3>Incident-todisteet ja historia<\/h3>\n <p>K\u00e4yt\u00e4 Service Centeri\u00e4 Log Management and Archiven kanssa tapahtumahistorian, h\u00e4lytysten tarkastelun ja operatiivisen tutkinnan tukemiseen.<\/p>\n <\/article>\n <\/div>\n <\/div>\n <\/section>\n\n <section class=\"weare-section weare-section-soft\">\n <div class=\"weare-wrap\">\n <div class=\"weare-section-header\">\n <span class=\"weare-eyebrow\">Raportointi<\/span>\n <h2>Raportit, jotka tekev\u00e4t h\u00e4lytysten k\u00e4sittelyst\u00e4 n\u00e4kyv\u00e4\u00e4<\/h2>\n <p>\n Service Center -raportit auttavat tiimej\u00e4 ymm\u00e4rt\u00e4m\u00e4\u00e4n, miten h\u00e4lytyksi\u00e4 k\u00e4sitell\u00e4\u00e4n, miss\u00e4 avoimia asioita on j\u00e4ljell\u00e4 ja mit\u00e4 operatiivisia alueita kannattaa parantaa.\n <\/p>\n <\/div>\n\n <div class=\"weare-grid-4\">\n <article class=\"weare-card\">\n <h3>H\u00e4lytysaktiivisuuden yhteenveto<\/h3>\n <p>N\u00e4e, kuinka monta h\u00e4lytyst\u00e4 syntyi, reititettiin ja seurattiin.<\/p>\n <\/article>\n\n <article class=\"weare-card\">\n <h3>Avoimien tapausten n\u00e4kym\u00e4<\/h3>\n <p>Ymm\u00e4rr\u00e4, mitk\u00e4 tiketit tai incidentit vaativat viel\u00e4 huomiota.<\/p>\n <\/article>\n\n <article class=\"weare-card\">\n <h3>Eskaloinnin n\u00e4kyvyys<\/h3>\n <p>Tarkastele muistutuksia, eskalointeja ja ratkaisemattomia tapauksia.<\/p>\n <\/article>\n\n <article class=\"weare-card\">\n <h3>Operatiivisten trendien raportointi<\/h3>\n <p>Tunnista toistuvat h\u00e4lytykset, samanlaiset incidentit ja kehityskohteet.<\/p>\n <\/article>\n <\/div>\n <\/div>\n <\/section>\n\n <section class=\"weare-section\">\n <div class=\"weare-wrap\">\n <div class=\"weare-section-header\">\n <span class=\"weare-eyebrow\">Vastuumalli<\/span>\n <h2>Selke\u00e4 vastuu. Parempi kontrolli.<\/h2>\n <p>\n Service Center tukee h\u00e4lytysten reitityst\u00e4, jatkoseurantaa, muistutuksia, eskalointia ja raportointia. Varsinainen tekninen ratkaisu voi j\u00e4\u00e4d\u00e4 asiakkaan sis\u00e4iselle tiimille, ulkoiselle kumppanille tai sovitulle resolver-ryhm\u00e4lle valitun paketin ja toimintamallin mukaan.\n <\/p>\n <\/div>\n\n <div class=\"weare-grid-3\">\n <article class=\"weare-card weare-responsibility-card\">\n <h3>Service Centerin vastuut<\/h3>\n <ul class=\"weare-list\">\n <li>H\u00e4lytysten v\u00e4litys<\/li>\n <li>Tikettin\u00e4kyvyys<\/li>\n <li>Muistutusty\u00f6nkulut<\/li>\n <li>Eskaloinnin tuki<\/li>\n <li>Ajastettu raportointi<\/li>\n <\/ul>\n <\/article>\n\n <article class=\"weare-card weare-responsibility-card\">\n <h3>Asiakkaan tai resolver-tiimin vastuut<\/h3>\n <ul class=\"weare-list\">\n <li>Tekninen tutkinta<\/li>\n <li>Incidentin ratkaisu<\/li>\n <li>J\u00e4rjestelm\u00e4muutokset<\/li>\n <li>Juurisyyn korjaus<\/li>\n <li>Liiketoimintap\u00e4\u00e4t\u00f6kset<\/li>\n <\/ul>\n <\/article>\n\n <article class=\"weare-card weare-responsibility-card\">\n <h3>Jaettu n\u00e4kyvyys<\/h3>\n <ul class=\"weare-list\">\n <li>Avoimen tapauksen tila<\/li>\n <li>H\u00e4lytyshistoria<\/li>\n <li>SLA-n\u00e4kyvyys<\/li>\n <li>Operatiiviset raportit<\/li>\n <li>Jatkuvan kehityksen mahdollisuudet<\/li>\n <\/ul>\n <\/article>\n <\/div>\n <\/div>\n <\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82ebd12 e-flex e-con-boxed e-con e-parent\" data-id=\"82ebd12\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"background_background":"classic","_ha_eqh_enable":false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8365cc3 e-con-full e-flex e-con e-child\" data-id=\"8365cc3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t<div class=\"elementor-element elementor-element-f453b42 e-con-full e-flex e-con e-child\" data-id=\"f453b42\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37b368b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"37b368b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1a6d30 elementor-widget elementor-widget-heading\" data-id=\"c1a6d30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Usein kysytyt kysymykset<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1f66c7 e-con-full e-flex e-con e-child\" data-id=\"c1f66c7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t<div class=\"elementor-element elementor-element-3984526 e-con-full e-flex e-con e-child\" data-id=\"3984526\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9162c elementor-widget elementor-widget-n-accordion\" data-id=\"fe9162c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{"default_state":"expanded","max_items_expended":"one","n_accordion_animation_duration":{"unit":"ms","size":400,"sizes":[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2660\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2660\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Mik\u00e4 WeAre Observability Hub Service Center on? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2660\" class=\"elementor-element elementor-element-1e9f292 e-con-full e-flex e-con e-child\" data-id=\"1e9f292\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c932b80 elementor-widget elementor-widget-text-editor\" data-id=\"c932b80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Service Center on hallittu h\u00e4lytysten k\u00e4sittelyn ja valvonnan palvelu, joka auttaa varmistamaan, ett\u00e4 kriittiset h\u00e4lytykset v\u00e4litet\u00e4\u00e4n, seurataan, k\u00e4sitell\u00e4\u00e4n, eskaloidaan ja raportoidaan WeAre Observability Hub -pakettien yli.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2661\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2661\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Sis\u00e4ltyyk\u00f6 Service Center kaikkiin paketteihin? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2661\" class=\"elementor-element elementor-element-fc87161 e-con-full e-flex e-con e-child\" data-id=\"fc87161\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a688c51 elementor-widget elementor-widget-text-editor\" data-id=\"a688c51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Essential Monitoring sis\u00e4ltyy Observability Hub -paketteihin. Advanced Service Center on valinnainen p\u00e4ivitys, joka tarjoaa vahvemman tikettiseurannan, muistutukset, eskaloinnin ja SLA-n\u00e4kyvyyden.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2662\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2662\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Mit\u00e4 eroa on Essential Monitoringilla ja Advanced Service Centerill\u00e4? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2662\" class=\"elementor-element elementor-element-23de32f e-con-full e-flex e-con e-child\" data-id=\"23de32f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-899a3a5 elementor-widget elementor-widget-text-editor\" data-id=\"899a3a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Essential Monitoring keskittyy h\u00e4lytysten v\u00e4litt\u00e4miseen ja ajastettuun raportointiin. Advanced Service Center lis\u00e4\u00e4 tikettij\u00e4rjestelm\u00e4n seurannan, avoimien tapausten n\u00e4kyvyyden, automaattiset muistutukset, eskaloinnin hallinnan ja SLA-n\u00e4kyvyyden.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2663\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2663\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Ratkaiseeko Service Center teknisen ongelman? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2663\" class=\"elementor-element elementor-element-a9e1eb6 e-con-full e-flex e-con e-child\" data-id=\"a9e1eb6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae61d09 elementor-widget elementor-widget-text-editor\" data-id=\"ae61d09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Service Center tukee h\u00e4lytysten k\u00e4sittely\u00e4, jatkoseurantaa, eskalointia ja n\u00e4kyvyytt\u00e4. Tekninen ratkaisu hoidetaan yleens\u00e4 asiakkaan sis\u00e4isen tiimin, ulkoisen kumppanin tai sovitun resolver-ryhm\u00e4n toimesta toimintamallin mukaan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2664\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2664\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Voiko Service Center toimia Splunk-h\u00e4lytysten kanssa? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2664\" class=\"elementor-element elementor-element-0d6a15a e-con-full e-flex e-con e-child\" data-id=\"0d6a15a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bcbd24c elementor-widget elementor-widget-text-editor\" data-id=\"bcbd24c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kyll\u00e4. Service Center voi tukea ty\u00f6nkulkuja, joissa Splunkista tai muista observability-j\u00e4rjestelmist\u00e4 tulevat h\u00e4lytykset reititet\u00e4\u00e4n oikeille tiimeille tai tikettiprosesseihin.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2665\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2665\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Voiko Service Center toimia ServiceNow\u2019n tai tikettij\u00e4rjestelmien kanssa? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2665\" class=\"elementor-element elementor-element-b35e380 e-con-full e-flex e-con e-child\" data-id=\"b35e380\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b49a079 elementor-widget elementor-widget-text-editor\" data-id=\"b49a079\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kyll\u00e4, soveltuvissa tapauksissa. Service Center voidaan suunnitella tukemaan tikettiseurantaa ja h\u00e4lytysty\u00f6nkulkuja ServiceNow\u2019n tai vastaavien tikettialustojen kanssa.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2666\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2666\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Miten Service Center tukee OneView Centeri\u00e4? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2666\" class=\"elementor-element elementor-element-8ad2877 e-flex e-con-boxed e-con e-child\" data-id=\"8ad2877\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f28590a elementor-widget elementor-widget-text-editor\" data-id=\"f28590a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se auttaa reititt\u00e4m\u00e4\u00e4n infrastruktuurih\u00e4lytyksi\u00e4, seuraamaan avoimia tapauksia ja tukemaan palvelin-, pilvi-, hybridi- ja on-prem-valvonnan jatkoseurantaa.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2667\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2667\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Miten Service Center tukee VisitorSense\u00e4? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2667\" class=\"elementor-element elementor-element-f9ce88e e-flex e-con-boxed e-con e-child\" data-id=\"f9ce88e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16c4f5c elementor-widget elementor-widget-text-editor\" data-id=\"16c4f5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se voi tukea puuttuvan datan h\u00e4lytyksi\u00e4, poikkeavan toiminnan ilmoituksia, ajastettuja raportteja ja k\u00e4vij\u00e4analytiikan h\u00e4lytysten jatkoseurantaa.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2668\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2668\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Miten Service Center tukee Situational Awarenessia? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2668\" class=\"elementor-element elementor-element-05ef109 e-flex e-con-boxed e-con e-child\" data-id=\"05ef109\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe8ef37 elementor-widget elementor-widget-text-editor\" data-id=\"fe8ef37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se auttaa seuraamaan ja eskaloimaan kameroista, sensoreista, rakennusj\u00e4rjestelmist\u00e4, kylm\u00e4laitteista, HVAC:sta, ilmanlaadusta, turvallisuudesta ja fyysisist\u00e4 operaatioista tulevia h\u00e4lytyksi\u00e4.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2669\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2669\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Miten p\u00e4\u00e4semme alkuun? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2669\" class=\"elementor-element elementor-element-05ec600 e-flex e-con-boxed e-con e-child\" data-id=\"05ec600\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5ca5c9 elementor-widget elementor-widget-text-editor\" data-id=\"c5ca5c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aloittakaa ottamalla yhteytt\u00e4 WeAre Observability Hub -tiimiin. Autamme tarkistamaan h\u00e4lytysl\u00e4hteet, resolver-tiimit, tikettity\u00f6kalut, raportointitarpeet ja oikean Service Center -tason.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f9f8bb e-con-full e-flex e-con e-parent\" data-id=\"3f9f8bb\" data-element_type=\"container\" data-e-type=\"container\" id=\"contact\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t<div class=\"elementor-element elementor-element-fde4105 e-grid e-con-full #contact e-con e-child\" data-id=\"fde4105\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"background_background":"classic","_ha_eqh_enable":false}\">\n\t\t<div class=\"elementor-element elementor-element-1e668d3 e-con-full e-flex e-con e-child\" data-id=\"1e668d3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-857d58a elementor-widget elementor-widget-heading\" data-id=\"857d58a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kiitos kiinnostuksestasi Service Centeri\u00e4 kohtaan<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dabf08 elementor-widget elementor-widget-text-editor\" data-id=\"2dabf08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>J\u00e4t\u00e4 yhteystietosi, niin olemme sinuun yhteydess\u00e4. Kerromme mielell\u00e4mme lis\u00e4\u00e4 siit\u00e4, miten Service Center auttaa organisaatiotasi varmistamaan, ett\u00e4 kriittiset h\u00e4lytykset v\u00e4litet\u00e4\u00e4n oikeille tiimeille, tikettien etenemist\u00e4 seurataan, muistutukset ja eskaloinnit k\u00e4ynnistyv\u00e4t tarvittaessa sek\u00e4 operatiivinen n\u00e4kyvyys paranee koko h\u00e4lytystenhallintaprosessissa.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3fc4ed5 e-con-full e-flex e-con e-child\" data-id=\"3fc4ed5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"_ha_eqh_enable":false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a2f112 elementor-position-left elementor-vertical-align-middle elementor-widget elementor-widget-image-box\" data-id=\"7a2f112\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"600\" src=\"https:\/\/www.weare.fi\/wp-content\/uploads\/2025\/08\/WeAre_Juha_Alhgren.jpg\" class=\"attachment-full size-full wp-image-20460\" alt=\"Juha Alhgren\" srcset=\"https:\/\/www.weare.fi\/wp-content\/uploads\/2025\/08\/WeAre_Juha_Alhgren.jpg 450w, https:\/\/www.weare.fi\/wp-content\/uploads\/2025\/08\/WeAre_Juha_Alhgren-225x300.jpg 225w, https:\/\/www.weare.fi\/wp-content\/uploads\/2025\/08\/WeAre_Juha_Alhgren-9x12.jpg 9w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Juha Ahlgren<\/h3><p class=\"elementor-image-box-description\">Liiketoimintajohtaja, Splunk <br>\n<a href=\"tel:+358445044828\" style=\"color: #F4B765\">+358 44 504 4828<\/a> <br>\n<a href=\"mailto:umar.hussain@weare.fi\" style=\"color: 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Ota yhteytt\u00e4 Katso tuotepaketit Hallittu h\u00e4lytysten valvonta ja eskalointi | WeAre Observability Hub Service Center Mit\u00e4 se tekee Mik\u00e4 Service Center on? 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