OOC Situational Awareness
Understand traffic flows, optimize staffing, enhance safety, and improve sales with intelligent analytics that work silently in the background.
How It Works
Real-time awareness of what’s happening, where it’s happening, and what to do next.
Sensors & Cameras
We deploy smart cameras (like Cisco Meraki) and IoT sensors to capture key data. From foot traffic and heat mapping to temperature and noise levels - all collected discreetly without disrupting customers.
Edge Hub Processing
Data feeds into an on-site Edge Hub for local processing. It filters raw data in real-time, enabling immediate silent alerts for critical events while reducing bandwidth usage.
Unified Analytics Platform
Powered by Splunk, processed data is consolidated into a 'single pane of glass' cloud dashboard. View live store occupancy, sales trends, and environmental health in one place.
Key Features & Benefits
Real-Time Occupancy
Continuously track customer numbers and movement. Heat maps identify high-traffic zones to inform layout decisions.
Environmental Monitoring
Monitor temperature, humidity, and air quality. Get alerts if a freezer warms up or noise levels spike.
Silent Security Alerts
Detect motion in off-limits areas or after hours. Alerts come to staff devices without sounding disruptive alarms.
Unified Dashboard
Single intuitive interface accessible via web or mobile. View live metrics, historical trends, and device health.
Vendor-Neutral
Integrates natively with Cisco Meraki but supports other cameras and sensors via Edge Hub (MQTT, REST).
Fully Managed Service
We handle setup, integration, and maintenance. 24/7 support ensures your system is always delivering value.
Partner actions in practice
See how real-time detections translate into concrete actions that save money and ensure safety.
High Priority
Predictive Maintenance
Trigger
Refrigeration temperature begins rising.
System Insights
System detects trend deviation vs. ambient temperature and flags an alert.
Partner Action
Alert is sent to Partner Portal to initiate proactive repair workflow.
High Priority
Security & Monitoring
Trigger
Warehouse door opens outside operating hours.
System Insights
Sensors detect movement and correlate with store schedule.
Partner Action
Security is notified immediately. Incident is logged and visualized.
Medium Priority
Energy Optimization
Trigger
Equipment consuming excess energy vs. baseline.
System Insights
Analytics identify abnormal power draw patterns.
Partner Action
Controls are adjusted automatically or via recommendations.
Where It Helps
Shopping Malls & Retail
- Count visitors automatically
- Understand peak times
- Better ROI for tenants
Factories & Industrial
- Monitor activity in key zones
- Detect unusual movement
- Support safety Planning
Offices & Shared Workspaces
- Monitor common area usage
- Manage visitor flow
- Data-led space allocation
Campuses & Public Spaces
- See building usage patterns
- Plan cleaning efficiently
- Optimize space for events
Optional Module
VisitorSense
Dive deeper into customer demographics without compromising privacy.
Demographic Insights
Categorize visitors by age group and gender in real-time.
Targeted Experience
Understand who visits during specific hours to tailor marketing and merchandising.
Privacy First
No personal images are stored. Fully privacy-compliant analysis.
Frequently Asked Questions
Yes! Our service is vendor-neutral and designed to be hardware-agnostic. We natively integrate with Cisco Meraki cameras and sensors, but can also work with other popular IoT devices through our Edge Hub, which supports standard protocols like MQTT and REST. You're not locked into any single vendor.
Privacy is a top priority. All data collection is done discreetly and aligns with privacy guidelines. The optional VisitorSense module analyzes demographics without storing personal images, remaining fully privacy-compliant. Our "silent monitoring" approach ensures no disruption to the shopper experience.
This is a fully managed service. We handle everything: initial setup of sensors and devices, integration with your IT systems, ongoing maintenance including software updates and sensor calibration, system health monitoring (device uptime, data flows), and 24/7 support. You can focus on running your business while we ensure the technology runs smoothly.
The Edge Hub processes data locally on-site, which means your network isn't bogged down by raw video or sensor data. It filters and analyzes data in real-time, enabling immediate situational awareness for critical events, and only sends relevant events and aggregated information to the cloud. This reduces bandwidth usage while maintaining fast, reliable performance.
Absolutely! Our cloud analytics platform provides a unified "single pane of glass" view across all your stores and devices. You can monitor live occupancy, customer dwell times, environmental conditions, and more for multiple locations simultaneously, all updated in real-time from one central dashboard.
You can create custom alerts for various scenarios: occupancy exceeding thresholds, checkout line wait times, environmental anomalies (temperature, humidity), after-hours motion detection, energy usage patterns, and more. Alerts can be delivered via the dashboard, email, or mobile notifications, giving you instant awareness of any critical situations.
No, VisitorSense is completely optional. The core situational awareness service delivers comprehensive value without it. VisitorSense is an add-on for retailers who want deeper demographic insights (age group, gender analysis) to inform targeted marketing and personalized customer experiences. You can start without it and add it later if needed.
Deployment timelines vary based on store size and existing infrastructure, but as a managed service, we handle all the technical complexity. Our team manages device installation, integration setup, and system configuration. Most installations can be completed within a few weeks, and we work to minimize any disruption to your store operations.